faq


Do you do custom orders?

Yes! But please email me to discuss further.

Do you offer returns or refunds? 

All sales are final due to the nature of the product. Please note the dimensions of each item before ordering. However if there is an issue with your item please contact me to fix the problem.

When will my order ship? 

I ship twice (2) a week - Monday (orders from Thursday-Saturday) and Thursday (orders from Sunday-Wednesday). If you need an item for a specific date please remember when I ship and how long it will take to ship to you (All orders ship from Ontario, Canada).  

What currency am I charged?

All website prices are in CAD, you will be charged your countries denomination on your bank statement/paypal. You can view other denominations by clicking the flag icon in the menu bar.